Privacy Policy

Information You Provide

You may provide information such as:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Mailing or billing address
• Payment information processed through our payment processor
• Project details, goals, or challenges
• Content, assets, or materials you provide for a project
• Messages, inquiries, or communications you send us
• Information you submit through forms, assessments, or intake documents

Payment information is handled by our payment processor. We do not store full card numbers on our own systems.

Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

• Device and browser information
• IP address
• Pages visited
• Referring URLs
• Approximate location information
• Cookies and similar technologies
• Usage data

Information From Third Parties

We may receive information from third-party platforms, analytics providers, advertising partners, or other service providers that help us operate our business.

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to inquiries and provide support
• Process payments and billing
• Deliver consulting, implementation, and project work
• Send transactional communications
• Send marketing or promotional communications where you have consented
• Improve our website, services, and content
• Analyze usage and performance
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations
• Maintain records related to our services

To the extent our processing is governed by the GDPR or UK GDPR, we process personal data based on one or more of the following lawful bases:

• Performance of a contract or to take steps at your request before entering into a contract
• Compliance with a legal obligation
• Our legitimate interests, where they are not overridden by your rights
• Your consent, where applicable

We may use cookies and similar technologies to operate our website, remember preferences, measure usage, and provide relevant content or advertising.

You may control cookies through your browser settings. Disabling certain cookies may affect how parts of our website function.

We may share information with:

• Service providers and processors that help us operate our business
• Payment processors
• Hosting and platform providers
• Email, SMS, and telecommunications providers
• Analytics and advertising partners
• Professional advisors
• Authorities or third parties where required by law or to protect our rights

We do not sell your personal information for monetary consideration in a way that would require notice or opt-out under applicable U.S. state privacy laws.

Where SMS consent applies, SMS information is not sold or shared with third parties or affiliates for their own marketing purposes.

Our services may involve third-party platforms such as HighLevel, Stripe, Google, Meta, OpenAI, Anthropic, xAI, telecommunications providers, and other software or infrastructure providers.

These providers have their own privacy policies and practices. EH Synergy is not responsible for the privacy practices of independent third-party platforms.

EH Synergy may use or provide AI tools, chatbots, voice agents, automation systems, or AI-assisted services.

Information you provide may be processed by AI systems to generate responses, drafts, recommendations, or other outputs.

AI systems may produce inaccurate or incomplete output. You are responsible for reviewing AI-generated content before relying on, publishing, or implementing it.

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary based on the type of information, the service, and applicable legal requirements.

We use reasonable administrative, technical, and physical safeguards to protect information.

No method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, object to processing, request data portability, or withdraw consent.

To exercise these rights, contact EH Synergy using the information in the Contact section below.

We may need to verify your identity before responding to certain requests.

Where required by law, you may have rights to appeal our response to a privacy request.

If you are a resident of a U.S. state with applicable privacy laws, you may have rights regarding your personal information, subject to applicable exceptions.

These rights may include the right to know what personal information we collect, the right to delete certain personal information, the right to correct inaccurate information, and the right to opt out of certain processing.

To the extent required by applicable law, we will not discriminate against you for exercising these rights.

Our services are not directed to children under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, contact us so we can take appropriate action.

Our services may be available to users outside the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States.

We take reasonable steps to comply with applicable data-transfer requirements.

If you opt in to receive SMS or text messages from EH Synergy, we may send messages related to your inquiry, appointments, service updates, project communication, account activity, and, where applicable, promotional communications.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchase.

SMS information is not sold or shared with third parties or affiliates for their own marketing purposes.

Certain browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for interpreting such signals, we do not currently respond to them in a standardized way.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. The “Last Updated” date will be revised when changes are made.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after a change constitutes acceptance of the updated Privacy Policy where legally effective.

Questions about this Privacy Policy may be sent to: